“Understanding what assets you have and what the limitations are of your program is important, and knowing when to ask for support and helping leadership prioritize those ‘asks’ [is important] as well.” She reminded everyone that “tweaking” or “updating” a current resource is much easier than completely re-doing it and some resources that one department may be using could be revised or updated to also be beneficial in other disciplines as well. For example, “there may be a lot of good things going on in the non-infection prevention area that we would be able to tap into and then apply it to infection prevention goals,” she said.
The last step that Dr. Moehring wanted to drive home was the importance of sharing the credit for work done to reach a common goal. “Giving credit where it’s due at leadership meetings [and] building other people up goes both ways, [and] so it’s important to keep those messages positive, even if you had to work through some major conflicts in the process. Getting there at the end and giving your appreciation really goes a long way,” she said.
Dr. Moehring concluded her presentation by providing a couple of examples of how personnel from all three departments worked together to reach a common goal in different facilities. One example she provided was how a DICON-affiliated hospital dealt with changes made by The Joint Commission to standards pertaining to employee education on antibiotic stewardship and catheter-associated urinary tract infections (CAUTI). To tackle this, infection preventionists took the first step and updated the infection prevention and CAUTI content in an existing personnel education module and passed it on to the stewards who then added their stewardship content and worked with the information technology team to get the information loaded into the system. The quality personnel took it from there by providing staff with a deadline to get it done, tackling compliance, and pulling the data to have it ready for the survey.
“I think that sometimes a ‘small n’ is actually a good thing, and having those relationships and being able to build that up in reaching your goals actually makes it easier,” concluded Dr. Moehring, “Certainly, those personal relationships are key to making it work in smaller settings.” She added, “Play to each other’s strengths and what you like to do and really focus the message when you are influencing or recruiting from other departments. Finally, promote other programs as well as infection prevention and that will keep the cycle going for the next challenge.”
Grants: CDC, Agency for Healthcare Research and Quality
Royalties: UpToDate, Inc.
Honoraria: Society for Healthcare Epidemiology of America
SHEA Spring 2017 Conference
Building Internal Capacity
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